Vehicle enquiries service designer, Emma Steele, talks about VVR, VES and...
Hi I’ve recently taken up my new role as a Vehicle Enquiries service designer. I’ve worked for DVLA for 11 years, in our Contact Centre, starting off as a telephone advisor and moving on to operational...
View ArticleVehicle Enquiry Service (VES) redesign
Hi, in my first blog I talked about my new role as a Vehicle Enquiries service designer. It’s been four months now and I’m learning more each day about our users’ requirements and when they’re most...
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Next steps to Vehicle Enquiry Service (VES) and developing an Application...
It’s been a while since I’ve updated you on where we are with the vehicle enquiries web service and the API development. I’m really pleased that we’ve finished most of our background insight around the...
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Vehicle Enquiry Service (VES) redesign: we’re nearly there
In my last blog I touched upon the work we’ve been doing, from reviewing feedback, carrying out usability testing and arranging trials of the service, to breaking down information to better understand...
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‘Check if a vehicle is taxed and has an MOT’ vehicle enquiry service:...
Following on from my last blog, I’m pleased to tell you that our vehicle enquiry service, ‘Check if a vehicle is taxed and has an MOT’ has now reached live status. Team effort It’s been a long two...
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DVLA’s new API developer portal launch first API - Vehicle Enquiry Service...
Back in 2018 we launched our ‘Check if a vehicle is taxed and has an MOT’ vehicle enquiry service into private beta. It’s a vital service as not only do vehicle keepers use it to check the status of...
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